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ADF_FACES_60097 Error While Searching Item In Price Enquiry Screen (Doc ID 2927369.1)

Last updated on FEBRUARY 10, 2023

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Operations & Maintenance

ADF_FACES_60097 Error while searching item in Price inquiry screen

ERROR
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ADF_FACES-60097: For more information, please see the server's error log for n entry beginning with: ADF_FACES-60096: Server Exception during PPR, #1

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into RPCS screen and navigate to taskbar and open the price enquiry screen.
2. Search with item and date in the price enquiry screen.
3. Click on the search icon in the item field and in select the item screen that will open.
4. Remove the item and click on search, it will throw the ADF error.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot search for items in the Price inquiry screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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