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Fusion Global HR: Terminated Matrix Manager Is Showing Under the Employee’s Manager Details Section (Doc ID 2927702.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
The Terminated Matrix Manager is showing as 'Inactive' under the employee's manager details section.

And on checking the supervisors_f table, the end date of this manager is showing as 31-Dec-4712 instead of his termination date.

EXPECTED BEHAVIOR
-----------------------
Inactive/terminated Matrix Managers should not display under the employee's manager details section.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate the matrix manager
2. Go to Person management > Search for the employee > Go to Manager details section, inactive matrix manager is showing
Note: It is the same behavior in RUI as well
My Client groups > Employment info > Search for person > Manager section shows inactive matrix manager


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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