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OCI Identity Cloud Service (IDCS) - Email Multi-Factor Authentication (MFA) Factor is Not Prompted for the Users While Logging with MFA (Doc ID 2927706.1)

Last updated on APRIL 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

User is not getting the Email option in the "Show alternative Login methods" while logging with Muti-Factor Authentication (MFA), even though Email factor is configured in the MFA settings.
User is prompted with 'You haven't configured any alternative login method' while expanding the alternative login method.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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