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PRC:PO: Purchase Order (PO) Approval Is Failing (Doc ID 2928139.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.22.10.0 and later
Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Purchase Order (PO) approval is failing with the following error.

ERROR
-----------------------
exception.type: ERROR exception.severity: 2 exception.name: Error in task default/PrcPoApprovalComposite!11.13.22.10.0/DocumentApproval. exception.description: Error occurred in routing slip default/PrcPoApprovalComposite!11.13.22.10.0/DocumentApproval with message: exception.code:30083 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to SOA mesh failed. exception.description: Request operation findPurchasingDocumentHeader from default/PrcPoApprovalComposite!11.13.22.10.0/DocumentApproval to ApprovalService failed with error: ORABPEL-30082 exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation findPurchasingDocumentHeader from default/PrcPoApprovalComposite!11.13.22.10.0/DocumentApproval to ApprovalService failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause. oracle.fabric.common.FabricBusinessFaultException oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : JBO-POR:::POR_APPR_CURRENCY_CONV_RATE_EM: POR-2010624A conversion rate doesn't exist between HKD and USD. . exception.fix: Check the underlying exception. Ensure that the SOA composite is configured correctly. . exception.fix: Please correct the error.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and submit the PO #POR-2010624
2. Approval is failing with an error.

Cause

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In this Document
Symptoms
Cause
Solution


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