My Oracle Support Banner

All Oracle Social Network (OSN) Email Notifications Are Disabled After 23A Update (Doc ID 2928196.1)

Last updated on MARCH 15, 2024

Applies to:

Oracle Social Network Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After upgrading to Fusion Applications 23a release, all types of Oracle Social Network notifications emails are no longer being sent/received.

OSN Admin confirmed user settings are set correctly for all affected users and also verified OSN Admin email settings were configured properly.

 

Changes

 Fusion Applications 23a release was applied.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.