Contact Department Field Not Displaying On Account-Contact subtab
(Doc ID 2928713.1)
Last updated on FEBRUARY 27, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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Contact Department Field not displaying on Account Roll Up
We are using the OOTB Department field on Contact, but the department values from contact are not rolling up to the Account. Please advise.
EXPECTED BEHAVIOR
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Contact Department suppose to show under Account---contact sub tab
STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to contact OOTB field Department is showing
2. Go to account and contact sub tab is not showing department value
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |