FA: SCM: OM: Why Are The Sales Order Lines Getting Picked Up When HOLD Is Applied
(Doc ID 2928903.1)
Last updated on FEBRUARY 24, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Manage Orders
Sales Order has an active Fulfillment Line Hold but still it got picked & processed further. Expectation is that as the line is on hold, It should block all the activities.
On the Hold setup - 'Hold All Services' checkbox is checked in.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |