My Oracle Support Banner

FA: SCM: OM: Why Are The Sales Order Lines Getting Picked Up When HOLD Is Applied (Doc ID 2928903.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Manage Orders

Sales Order has an active Fulfillment Line Hold but still it got picked & processed further. Expectation is that as the line is on hold, It should block all the activities.

On the Hold setup - 'Hold All Services' checkbox is checked in.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.