NextGen Sales Search Displays Search Results In Reverse Order
(Doc ID 2929798.1)
Last updated on MARCH 06, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When performing a search e.g. Searching for Accounts in the digital sales application the search results are displayed in reverse order.
EXPECTED BEHAVIOR
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The results should be displayed with the most relevant records at the top. However the search results are displayed with the most
relevant at the bottom of the page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Digital Sales > Accounts
2. Search for an account.
3. The most relevant records are displayed at the bottom of the search results.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |