Activities Are Not Showing For A Contact In The Activities Subtab
(Doc ID 2929804.1)
Last updated on MARCH 06, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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A task is created for an account and the primary contact field is set on the task.
When querying that contacts and navigating to the Activities subtab the activity is not showing.
The contact is assigned activities but they are not being displayed on the activities page
EXPECTED BEHAVIOR
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It is expected that the contact will see all activities that have them defined as the primary contact
STEPS
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The issue can be reproduced at will with the following steps:
1. Sales > Contacts > query the contact
2. Select the activities subtab
3. No activities are displayed
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |