DCS Chat Is Not Working In one Environment
(Doc ID 2931192.1)
Last updated on AUGUST 30, 2023
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
Customer have enabled the chat on DCS Dev2 environment. Chat is getting assigned to the queue but pop-up is not coming up even though the resource available from the Queue
Cause
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In this Document
Symptoms |
Cause |
Solution |