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DCS Chat Is Not Working In one Environment (Doc ID 2931192.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


 Customer have enabled the chat on DCS Dev2 environment. Chat is getting assigned to the queue but pop-up is not coming up even though the resource available from the Queue


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