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DCS Chat Is Not Working In one Environment (Doc ID 2931192.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

 Customer have enabled the chat on DCS Dev2 environment. Chat is getting assigned to the queue but pop-up is not coming up even though the resource available from the Queue

Cause

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In this Document
Symptoms
Cause
Solution


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