Error: "Document Expired. This Document is no Longer Available" When Using Firefox Browser and After Selecting User Menu, Preferences Then Closing the Page, the Returning Page Refresh Never Completes (Doc ID 2931448.1)

Last updated on MARCH 08, 2023

Applies to:

Oracle Primavera Cloud Service - Version 22.8 and later
Information in this document applies to any platform.

Symptoms

Error: "Document expired. This document is no longer available" when using Firefox (FF) browser and after selecting User menu, Preferences then closing the page, the returning page refresh never completes.

STEPS:
1. Log in into OPC from Firefox browser
2. Click on User Menu, Preferences option.
3. On closing Preferences window, Document expired error displayed.

Cause

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In this Document

Symptoms

Cause

Solution

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Error: "Document Expired. This Document is no Longer Available" When Using Firefox Browser and After Selecting User Menu, Preferences Then Closing the Page, the Returning Page Refresh Never Completes (Doc ID 2931448.1)

Applies to:

Symptoms

Cause

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Don't have a My Oracle Support account? Click to get started!