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Some Screens Do Not Scroll When Using Mouse Wheel (Doc ID 2933483.1)

Last updated on APRIL 18, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.D.05 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User not able to scroll with mouse wheel.

EXPECTED BEHAVIOR
-----------------------
User should be able to scroll with mouse wheel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the dispatch console or screens configuration
2. Try to scroll using mouse wheel


BUSINESS IMPACT
-----------------------
Users cannot work properly while moving fields from one location to another on screen configuration.

Changes

 

Cause

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