My Oracle Support Banner

Item HTS Screen is Showing Incorrect Lists of SKUs/UPCs While Updating HTS of an Item (Doc ID 2933549.1)

Last updated on MARCH 15, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 to NA [Release 19.2 to No Release]
Information in this document applies to any platform.

Symptoms

Item HTS screen is showing incorrect lists of SKUs/UPCs while updating HTS of an item.
However, the main Item screen shows the correct list of SKUs/UPCs for the item.

Steps to reproduce


1. Pick an item without HTS
2. Navigate to Item screen -> More Actions -> HTS.
3. Click on the small orange Dot beside the item number to view related items.

Result:
All items in ITEM_MASTER are shown in the related items screen

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.