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SmartCollaboration se muestra desconectado a pesar de haber conectividad a internet (Doc ID 2934422.1)

Last updated on MARCH 14, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.D.00 and later
Information in this document applies to any platform.

Symptoms

Tengo conectividad a internet, pero la funcionalidad de Collaboration no está trabajando correctamente, y veo un mensaje de "Desconectado" (Disconnected) en la ventana de chat.

Cause

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