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JBO-26104: An Error Occurred While Converting Pers Def Cust For Def Oracle.apps.crmCommon.salesParties (Doc ID 2934694.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, CX Integration

When attempting to hit Find Contact API,
the following error occurs.

ERROR
-----------------------
JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null
JBO-26104: An error occurred while converting pers def cust for def oracle.apps.crmCommon.salesParties.publicModel.entity.SalesAccountEO, ADFSO BaseLabel newCertifiedLabel_mds_22-Jan-2023 08:43:08:0956,ADFSO ActualLabel newCertifiedLabel_mds_22-Jan-2023 08:43:08:0956

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open SOAP UI tool
2. Do the Find Contact call

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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