Why Are No Results Returned From The ACCOUNTS REST API For Some Accounts? (Doc ID 2935113.1)

Last updated on MARCH 26, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

When calling the REST API '/crmRestApi/resources/latest/accounts' for some accounts why are no details returned even though the party exists and is active?

e.g. GET https://<hostname>/crmRestApi/resources/latest/accounts?q=PartyNumber='1234567'

Results:

{
    "items": [],
    "count": 0,
    "hasMore": false,
    "limit": 25,
    "offset": 0,

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