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Detail Match Issue (Doc ID 2935193.1)

Last updated on MARCH 15, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


 When attempting to resolve a discrepancy using the invoice/item view screen, you observe the open check box is grey'd out and
you cannot resolve in summary match

What could be the cause of this?


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