SAEXPRMS_CYCLE_JOB Was Errored - "Job Admin credentials on the POM server seem to be incorrect."
(Doc ID 2935785.1)
Last updated on MARCH 21, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Goal
On : 19.3 version, Operations & Maintenance
SAEXPRMS_CYCLE_JOB was errored in recurring cycle of Stage environment. Even after rerunning this then also failed.
Customer facing Error from failed job showed the following:
Job SAEXPRMS_CYCLE_JOB
Job Status Error
Reason: This Job has not yet started as it wasn't submitted to the Job Admin. The Execution Engine request 123632, is currently in state ERROR.
Resolution:
Job Admin credentials on the POM server seem to be incorrect. Please verify the credentials (Map name: ProcessServices.oracle.retail.apps.process.services.app, Map key: SCHEDULENAME.JOBADMINNAME.josjobadmin) on the EM. Job Admin validations can be viewed from the JOS Administration screen (ADF) . Health Check from Monitoring screen (JET)
Solution
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In this Document
Goal |
Solution |