Fusion UK Payroll: "The value of taxable pay is less than the tax paid, or the value of total pay is less than the total tax paid" Error in Flow Task 'GB P45 Archive' (Doc ID 2935998.1)

Last updated on MARCH 17, 2023

Applies to:

Symptoms

On : 11.13.22.10.0 version, UK - United Kingdom Legislation

When attempting to run P45 Archive for one employee whose Tax paid is under £1 the following error occurs.

ERROR
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 A system error ORA-20001: Formula EXT_HRX_GB_ occurred in table ReportUtil.CallReportProc at location 20. Contact your help desk.

- ORA-20001: Formula EXT_HRX_GB_P45_INFO_RECORD, line 141, user-defined function error HRX_GBCMN_P45_PAY_LT_TAX {ELEMENT_SHORTCODE}=TAX_PAID {RECORD_NAME}=HRX GB P45 INFO RECORD. Details: A function call raised an error during formula execution. ORA-06512: at "FUSION.FF_EXEC", line 3796 ORA-06512: at "FUSION.FF_EXEC", line 397 ORA-06512: at "FUSION.FF_EXEC", line 3710 ORA-06512: at "FUSION.FF_EXEC", line 3806 ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 2225 ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 2094 ORA-06512: at line 1
- The value of taxable pay is less than the tax paid, or the value of total pay is less than the total tax paid


STEPS
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The issue can be reproduced at will with the following steps:
1. Run P45
2. Error occurs

Cause

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