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User is unable to complete a segmentable activity with synchronization error (Doc ID 2936340.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.00 and later
Information in this document applies to any platform.

Symptoms

 When user is trying to complete activity with flag "Segmentable activity is finished", the error "Your request couldn't be processed. Please contact your administrator" is thrown. Additionally, the following sync error is logged into Activity History: "Unable to terminate a segmentable activity that has a started segment"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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