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Authorization Error when calling REST API from plugin (Doc ID 2937243.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.00 and later
Information in this document applies to any platform.

Symptoms

We are invoking a GET request OFS REST API. The request is successful in Postman, however we are getting 401 Unauthorized error while we try the same request from plugin.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to OFS instance
2. Click on Plugin button to launch it
3. Open Dev Tools in browser and see the 401 error message
4. Try the same request with Postman app with same details


BUSINESS IMPACT
-----------------------
Due to this issue, the development of the plugin cannot continue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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