SOM Activities not generated from CCB Field Activities in 22B MP 6.1.0 and Higher
(Doc ID 2937321.1)
Last updated on MAY 10, 2023
Applies to:
Oracle Utilities Customer Cloud Service - Version 22B and later Information in this document applies to any platform.
Symptoms
SOM Activities are not being generated from CCB Field Activities in CCS 22B MP 6.1.0 and higher versions of 22B
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Perform an action like Start SA for example that generates a CCB Field Activity which normally creates a SOM Activity 2. Notice the CCB Field Activity is created but there is no related SOM Activity created.
Changes
Cause
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