PRC:SSP: Approvals Are Failing When New Categories Are Created in the Procurement Catalog
(Doc ID 2937407.1)
Last updated on JULY 10, 2024
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.22.10.0 and laterOracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.
Symptoms
After creating new Catalog Categories, Requisitions cannot be Approved due to an error.
ERROR
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The Requisition couldn't be approved. Contact your help desk. (POR-2011091)
You'll need to work with someone who administers your application. Share the information provided in the Approval Process Error Details section with your help desk. The administrator will use this information to resolve the issue and recover the transaction from the Transaction Console.
Message ORABPEL-30103 exception.code:30103 exception.type: ERROR exception.severity:2 exception.name: Ruleset did not return any results.exception.description: Reconfigure the conditions in the rule set HeaderHierarchyRules for the task ReqApproval so that approvers are found.exception.fix: Model the ruleset so that it returns a list builder specification.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |