My Oracle Support Banner

PRC:POZ: Supplier Profile Change Request Pending Approval Shows Spend Request That Has Been Already Approved (Doc ID 2937549.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.23.01.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Suppliers

ACTUAL BEHAVIOR
---------------
Internal Supplier Profile Change Request  / Supplier Profile Change Requests Pending Approval

Supplier Profile Change Requests Pending Approval is showing  Request that has been already approvedAuthorization request has been approved.
 
If you drill down to the request, Business Relationship shows Spend Authorized, Approval History, Submit, Worklist shows request has been already approved/task completed.

EXPECTED BEHAVIOR
-----------------------
Supplier Profile Change Requests Pending Approval to be cleared.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an internal supplier profile change request
2. Submit for approval
3. approve it
4. review Supplier Profile Change Requests Pending Approval, it still lists the request number.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.