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Issue with routing not assigning activities to crew resource type (Doc ID 2937646.1)

Last updated on APRIL 18, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.00 and later
Information in this document applies to any platform.


On : 23.A.00 version, Routing

When attempting to assign activities to a crew using a routing plan the following error occurs:
"Field resource with required Work Skills are not found"

"Field resources with required Work Skills are not found"

The issue can be reproduced at will with the following steps:
1. Create a crew resource type
2. Add two individual resource to the crew
3. Assign work sills individually to each crew member.
4.Create an activity which require work skill combination of the two resources
5. Create a routing plan to assign activities
6. Run the routing plan and check results

The issue has the following business impact:
Due to this issue, activities cannot be assigned to crew resources


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