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OCI Secure Desktops: Internal Server Error 500 When Trying To Create Pool in Oracle Secure Desktops (Doc ID 2938409.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Secure Desktop - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Problem Statement
======================
ODS - Internal Server error 500 when trying to access Secure Desktops

I just switched from region to another in <tenancy name> and get Internal Server Error

Issue type: Desktop pool or storage administration
Account Information
Tenancy OCID: <Tenancy OCID>
Region: <region name>
Browser Info: Chrome / 111.0.0

Access to
<OSD URL>

generates 500 error

Tenancy: <tenancy name>
Region: <region name>

Customer later reports - Same problem in <region name>

Changes

 Running out of resources in the compartment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Example Quota Statement for Secure Desktops


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