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ZENGIN Lockbox Creates Receipt with Primary Site Incorrectly (Doc ID 2938880.1)

Last updated on JULY 20, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

ZENGIN Lockbox creates Receipt with primary site incorrectly.
This issue occurs when the "Require billing location" is checked in Lockbox.

  1. Create 2 Sites
    Account Number : 106001
    Site: 99001
    This Site is Primary site.

    Site: 117001
    This Site is NOT Primary site.

  2. Set Alternate Name Mapping Rule
    Alternate Payer Name : XXXXX
    Zengin Customer Bank Name : YYYYY
    Zengin Customer Bank Branch Name : ZZZZZ

    Customer Account Number : 106001
    Bill-to Site : 117001

    NOTE:
    User sets Alternate Name Mapping Rule for non-primary site.
    There is no rule for primary site.

  3. Set Lockbox
    Require billing location : Checked.

  4. Import Zengin file and run Process Receipts Through Lockbox for ORA_ZENGIN_LOCKBOX Transmission Format.

  5. System creates Receipt with Primary site.
    Customer Account Number : 106001
    Customer Site : 99001
    -->> This is primary site.

Cause

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In this Document
Symptoms
Cause
Solution
References


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