ZENGIN Lockbox Creates Receipt with Primary Site Incorrectly
(Doc ID 2938880.1)
Last updated on JULY 20, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
ZENGIN Lockbox creates Receipt with primary site incorrectly.
This issue occurs when the "Require billing location" is checked in Lockbox.
- Create 2 Sites
Account Number : 106001
Site: 99001
This Site is Primary site.Site: 117001
This Site is NOT Primary site. - Set Alternate Name Mapping Rule
Alternate Payer Name : XXXXX
Zengin Customer Bank Name : YYYYY
Zengin Customer Bank Branch Name : ZZZZZ
Customer Account Number : 106001
Bill-to Site : 117001NOTE:
User sets Alternate Name Mapping Rule for non-primary site.
There is no rule for primary site. - Set Lockbox
Require billing location : Checked. - Import Zengin file and run Process Receipts Through Lockbox for ORA_ZENGIN_LOCKBOX Transmission Format.
- System creates Receipt with Primary site.
Customer Account Number : 106001
Customer Site : 99001
-->> This is primary site.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |