EPM Agent Is not pulling the data, fails with - "Time To Extract Data Exceeded Batch Timeout. Process Terminated" error in DM Process logs (Doc ID 2939296.1)

Last updated on APRIL 12, 2023

Applies to:

Symptoms

The below error is encountered while extracting the data via EPM Agent


DEBUG [AIF]: Batch Timout:3600000
DEBUG [AIF]: Time to extract data exceeded Batch Timeout. Process Terminated
ERROR [AIF]: Failed request or response. Request status:QUEUED
INFO [AIF]: Appending EPM agent log to process: BEGIN
INFO [AIF]: Appending agent log to process log.
DEBUG [AIF]: Updating Agent Processes: FAILED
INFO [AIF]: Appending EPM agent log to process:: END
ERROR [AIF]: Unexpected error in importData:EPM agent failed to extract data.
ERROR [AIF]: The script has failed to execute:
ERROR [AIF]: The script has failed to execute
FATAL [AIF]: Error in CommData.insertImportProcessDetails
Traceback (most recent call last):
  File "", line 1106, in insertImportProcessDetails
  File "", line 364, in executeScript
  File "/../../PBCS_23.03.66/EPMSystem11R1/products/FinancialDataQuality/bin/event/BefImport.py", line 17, in
  raise Exception(str(sys.exc_info()[1]).encode("utf-8"))
Exception: java.lang.RuntimeException: EPM agent failed to extract data.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.