Unable To Edit Entity Hierarchy When Priceitems Are Mapped Under Level 1 Hierarchy Entity
(Doc ID 2939993.1)
Last updated on APRIL 11, 2023
Applies to:
Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
On RMB v3.2.0.0.0, Unable to edit Entity hierarchy when priceitems are mapped
Trying to edit Entity Hierarchy Relationship for a multilevel hierarchy scenario. Price items are present under Level1 Hierarchy Entity.
When we submit the Entity Hierarchy Relationship for the above scenario, the price items mapped against the Level1 are getting removed and the division hierarchy is not showing for the price item as well.
Currently as a workaround, we notedown the list of price items mapped against Level1 before Hierarchy Entity edit. Once submitted, re-add division hierarchy for those price items to populate.
But we expect that the price items mapped against level1 should populate after submitting the Entity Hierarchy Relationship (with or without any changes).
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Entity Hierarchy Relationship
2. Select billclass DESMEM
3. Check the price items mapped under Level1 hierarchy > Click edit
4. Submit without any changes
5. Recheck the priceitems mapped against Level1. It does not populate
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |