Line Item Grid Selections Are Not Cleared When Another User Deletes the Selected Line Item(s) in Collaborative Quoting Environment (Doc ID 2940303.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

When a user has selected any item(s) on the line item grid for changes they are working on, they may see the line item removed from the quote. This may occur if collaborative quoting is enabled and another user opens and performs the item deletion. At this time, the indicator below the line item grid showing the number of lines currently selected does not change and still shows the selections made prior to the item being deleted. As a result of this, further attempts to modify the quote or line items result in an error that indicates that the current item selections can not be verified.

Error Message:

You have made a selection on a line that can't be validated. Please select
another line to clear any errors and continue.

Cause

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