Fusion Global Payroll - Quickpay Erro: PAY-1635870: A system error ORA-01403: no data found occurred in table pay_time_periods at location 507. Contact your help desk.
(Doc ID 2940349.1)
Last updated on OCTOBER 21, 2024
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.01.0 version, Global Payroll
When attempting to run payroll,
the following error occurs.
ERROR
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PAY-1635156: Error was encountered when processing payroll relationship 1234.
PAY-1635252: The {ELEM_NAME element couldn't be successfully processed. (ETNAME=GB_PAE)
PAY-1635031: The GB_PAE_MAIN processing formula couldn't be successfully processed.
PAY-1635399: An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula GB_PAE_CHECK_PROCESS, line 184.)
PAY-1635870: A system error ORA-01403: no data found occurred in table pay_time_periods at location 507. Contact your help desk.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. My Clients Group - Payroll - Submit a flow;
2. Run Payroll/ Quickpay - Error occurs.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |