Error Encountered While Trying To Resolve Cost Discrepancy From Manager Dashboard
(Doc ID 2940410.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Operations & Maintenance
When attempting to resolve cost discrepancy navigating from manager dashboard,
the following error occurs.
ERROR
-----------------------
"An error occurred while processing your request. Please contact the system administrator"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Check Financial Manager Dashboard Invoice Report
2. Click Priority 1 - Yes in Cost column (will be redirected to Discrepancy Review List Page)
3. Select the 1st record - Click Resolve - Error Encountered: "An error occurred while processing your request. Please contact the system administrator"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |