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Ticket Search Is Not Filtering As Expected (Doc ID 2940505.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Ticket search does not display the results consistently when the Search Criteria is based on Price Type.


EXPECTED BEHAVIOR
-----------------------
Expect the results displayed to be consistent whether Search Limit is 50 or 999.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Prerequisite: Have more than 50 records and 11 records with permanent price type some above the first 50 records in the DB

1. Login in EICS web client -> Select Tasks -> Inventory Management -> Ticket and select Search
2. Select Price Type=''Permanent'' and Search Limit= 50 -> Click ''Search'' -> 3 rows will be displayed
3. Select Price Type=''Permanent'' and Search Limit= 999 -> Click ''Search'' -> 11 rows will be displayed

Cause

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In this Document
Symptoms
Cause
Solution
References


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