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Fusion Global Payroll - An internal assertion test couldn't be completed at location pyccret:1. Contact your help desk. (Doc ID 2940791.1)

Last updated on APRIL 11, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.10.0 to 11.13.23.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

 ISSUE
-------------
While running the Calculate Payroll process, the following error message is being thrown:

ERROR(S)
--------------
 "Error was encountered when processing payroll relationship xxxxxxx."
 "An internal assertion test couldn't be completed at location pyccret:1. Contact your help desk."

STEPS TO REPRODUCE
-------------------------------------------
The issue can be reproduced at will with the following steps:
 1. Login to the system.
 2. From the Home Screen > Click on My Client Groups > Payroll
 3. Click on 'Submit a Flow'
 4. Select Legislative Data Group > Search for Calculate Payroll / Calculate QuickPay (Simplified / Prepayments)
 5. Enter Parameters > Submit
 Note the Behavior Displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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