Fusion Global Payroll - An internal assertion test couldn't be completed at location pyccret:1. Contact your help desk.
(Doc ID 2940791.1)
Last updated on SEPTEMBER 16, 2024
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.10.0 to 11.13.23.01.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
ISSUE
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While running the Calculate Payroll process, the following error message is being thrown:
ERROR(S)
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"Error was encountered when processing payroll relationship xxxxxxx."
"An internal assertion test couldn't be completed at location pyccret:1. Contact your help desk."
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Login to the system.
2. From the Home Screen > Click on My Client Groups > Payroll
3. Click on 'Submit a Flow'
4. Select Legislative Data Group > Search for Calculate Payroll / Calculate QuickPay (Simplified / Prepayments)
5. Enter Parameters > Submit
Note the Behavior Displayed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |