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Error When Deleting A Contact: 'Attempt to access dead entity in PartyEO' (Doc ID 2940946.1)

Last updated on JUNE 26, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a contact from the contact details page the following error occurs.

ERROR
-----------------------
Attempt to access dead entity in PartyEO, key=oracle.jbo.Key[<party_id>]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Contact page
2. Select a contact
3. Select Actions > Delete
4. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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