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Cannot Perform Partial Split Where Multi-Receipt Is Associated (Doc ID 2941028.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.


On : 19.2 version, Discrepancy Resolution

 You observe the split receipt button is not active when there are multiple receipts for the same invoice and the sum of the quantity received is higher that the quantity invoiced
 also, the separately receipts is lower than the quantity invoiced

The issue can be reproduced at will with the following steps:
  1) Enter invoice to Receipt Purchase Order where the quantity is higher than max of the two receipts but lower than the sum of both;
  2) Summary Match option and select the invoices and the two receipts;
  3) drill down until Invoice/Item view option and try to resolve the discrepancy;
  4) Split Receipt is disabled.


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