My Oracle Support Banner

[OSF] 500 - Internal Server Error In The RelayState Page After Successful SSO Authentication In Non Default Site (Doc ID 2941252.1)

Last updated on APRIL 30, 2023

Applies to:

Oracle Commerce Cloud Service - Version 22.4.2 and later
Information in this document applies to any platform.


In an multi-site environment after logging-in via SSO flow in an OSF application in a non default site, even though the authentication of the user is successful in both the IdP and Storefront (POST SAML/post request is successful), the OSF node returns a 500 - Internal Sever Error when trying to render the page configured in the SAML relayState.
After this error occurs the OSF node seems to be in an inconsistent state and other pages (like home) might face the same error.

The OSF container logs show the following error:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.