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Receiving Of ASN With Customer Order Details Sourced From WH Does Not Save Customer Order Information In SIOCS (Doc ID 2941274.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

Customer Order with transfer created from WH, that includes CO details, reach SIOCS with the correct details (in MPS_STAGED_MAGESSAES), but the details do not get populated into SIOCS base shipment tables.

Steps to reproduce:

1. Create a Customer order in RMFCS sourced from a WH.
2. Create a fulfilment order in SIOCS with same references.
3. Create an ASN from source WH to fulfill store, referencing the transfer and CO.
4. Receive the shipping.
5. Observe SIOCS does not associate the receipt to the CO and does not reserve stock.

 

Cause

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In this Document
Symptoms
Cause
Solution


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