Unit Stock Count – Recount QTY Issue (Doc ID 2941443.1)

Last updated on APRIL 12, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Unit Stock count – Recount QTY issue

For unit stock counts, SIOCS is, in some scenarios, duplicating the recount quantity.

EXPECTED BEHAVIOR
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Quantity should not be duplicated on the recount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a product group for a Unit stock count with the flag recount checked
2. Add an item to the stock count product group
3. Schedule the count to be executed today
4. In SOCS execute the count -> Go to the stock count screen
5. Search for your stock count
6. Open the stock count
7. Take the Snapshot
8. Open the stock count
9. Key the item id
10. Select Units and increase 3 additional Units – Adjust the qty base on the inventory of the item and make sure that the count has a discrepancy.
11. Press apply
12. Go back and save
13. Open the Stock and “Complete” the count
14. Recount the stock count – open the count
15. Scan/enter the item id
16. Select Units and increase 3 additional Units – Adjust the qty base on the inventory of the item and make sure that the count has a discrepancy.
17. Press apply
18. Check Units, User Quantity, and Total quantity. -> Press back -> Change the filter to show the counted items
19. Check that the units are wrong. -> Open the item
20. Confirm that the total quantity is 8 but the user only count 4.

Changes

Cause

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