Drag & Drop Functionality is NOT Working in OTM Enhanced Workbench
(Doc ID 2941516.1)
Last updated on OCTOBER 12, 2023
Applies to:
Oracle Transportation Management Cloud Service - Version 23.2 to 23.2 [Release 23B]Information in this document applies to any platform.
Symptoms
Drag & Drop functionality in OTM Enhanced Workbench for any gnatt- is NOT working as expected.
While executing the same, there is an icon with circle and cross, meaning the action is not valid; after this is dropped, there is no changes happened.
Note: Drag & Drop option is also NOT working in the on PUBLIC Enhanced Workbenches.
Drag & Drop function on the Shipment Stop to the dock scheduling gnatt through Enhanced Workbench is NOT working.
However, Appointment can be generated by selecting the Shipment Stop > Actions > Schedule Appointment option.
As mentioned, the same functionality is not working in the PUBLIC Dock Scheduling Workbench.
Expected Behavior
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Drag & Drop option should be working without any exception through Enhanced Workbench- this is much user friendly.
Error Message (If Any)
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No Error Message
Steps to Reproduce
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For the given example, the observation can be reproduced at will with the following steps:
2. Select the required Shipment Stop and Drag & Drop that to Appointment Dock Scheduling gnatt
3. It will NOT create any appointment
Business Impact
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Due to this issue, Customers is unable to utilize the Drag & Drop functionality in Enhanced Workbench with a user friendly way.
Now, users needs to execute Actions or other activities to purpose the requirement, that needs more manual efforts w.r.t. Drag & Drop option.
Changes
This has been being experienced after 23.A OTM Quarterly Upgrade.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |