OCI Identity Cloud Service (IDCS) - Error: 429 too many Requests Running Export or Import Jobs in IDCS (Doc ID 2941695.1)

Last updated on JUNE 15, 2023

Applies to:

Symptoms

Exporting user or groups in IDCS, the export job gets submitted and sometimes it completes successfully, other times the job gets submitted but it does not run or complete.

This can be an intermittent issue and no errors or warnings are displayed on the respective job on the Jobs pages on IDCS console.

To investigate the problem, reproduce the problem by submitting the job while capturing a HAR file, see: OCI Identity Cloud Service - How to Capture HAR file for IDCS (Doc ID 2778383.1)

Analyzing the HAR file, we see a 429 Too Many Requests at the following endpoint:

Note in the above output the "jobType": "AppRoleExport", which tells you that this is app role export job.

Changes

Cause

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