Fusion Global Payroll - Recalculate Payroll for Retroactive Changes error 'An Internal Assertion Test couldn't be Completed at Location pyrteffireappdiv:1'
(Doc ID 2941710.1)
Last updated on APRIL 12, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
=================
When attempting to run the 'Recalculate Payroll for Retroactive Changes' process for an employee, the following error occurs:
ERROR
-----------------------
- An external function call error occurred for formula CALL_CALC_VALUE, line 74.
- An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula CALL_CALC_VALUE, line 74.)
- An internal assertion test couldn't be completed at location pyrteffireappdiv:1. Contact your help desk.
EXPECTED BEHAVIOR
=====================
As the employee has Overtime hours present, expecting the system to retrieve and calculate these hours at runtime.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the system.
2. From the Home Screen > Click on My Client Groups > Payroll
3. Click on 'Submit a Flow'
4. Select Legislative Data Group > Search for Recalculate Payroll for Retroactive Changes
5. Enter Parameters > Submit
Note the Behavior Displayed
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |