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Fusion UAE Payroll – Gratuity Payment Is Not Processing for a Global Transfer Employee in UAE Region (Doc ID 2942519.1)

Last updated on APRIL 18, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Gratuity Payment is not processing for a Global Transfer(ed) employee in UAE Region.

EXPECTED BEHAVIOR
-----------------------
Gratuity Payment getting triggered and processed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Doing a Global Transfer for an employee.
2. Gratuity Payment is not getting triggered and processed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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