Bulk Move Activities with Ad-hoc Filter moving all activities not only filtered ones (Doc ID 2942600.1)

Last updated on OCTOBER 10, 2023

Applies to:

Symptoms

On : 23.A.07 version, Configuration

ACTUAL BEHAVIOR
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While using new filter Ad-Hoc and moving activities in bulk, OFS is moving all activities contained on the bucket instead of filtered activities

EXPECTED BEHAVIOR
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We expect that only filtered activities would be moved

STEPS
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The issue can be reproduced at will with the following steps:
1. Browse to Dispatch Console
2. Open List View or Time View > Click on "View"
3. Click on Filter > Select Filter Ad hoc Filter
4. Enter 2 or more filters and click "Apply"
5. Click on the checkbox to select all activities
6. Click on button "Move"
7. Select a resource and click "Move"

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, thousands of activities may be moved to a single resource causing instance to crash and become unusable.

Changes

Cause