My Oracle Support Banner

Bulk Move Activities with Ad-hoc Filter moving all activities not only filtered ones (Doc ID 2942600.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.A.07 to 23.A.09
Information in this document applies to any platform.


On : 23.A.07 version, Configuration

While using new filter Ad-Hoc and moving activities in bulk, OFS is moving all activities contained on the bucket instead of filtered activities

We expect that only filtered activities would be moved

The issue can be reproduced at will with the following steps:
1. Browse to Dispatch Console
2. Open List View or Time View > Click on "View"
3. Click on Filter > Select Filter Ad hoc Filter
4. Enter 2 or more filters and click "Apply"
5. Click on the checkbox to select all activities
6. Click on button "Move"
7. Select a resource and click "Move"

The issue has the following business impact:
Due to this issue, thousands of activities may be moved to a single resource causing instance to crash and become unusable.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.