CORESVC_ITEM_CONFIG Is Not Populated In PROD Instance
(Doc ID 2942801.1)
Last updated on APRIL 21, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Operations & Maintenance
ACTUAL BEHAVIOR
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CORESVC_ITEM_CONFIG table is blank in Production environment
EXPECTED BEHAVIOR
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CORESVC_ITEM_CONFIG table should not be blank in Production environment
STEPS
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The issue can be reproduced at will with the following steps:
1) Login to PROD instance of MFCS & access APEX Data Viewer
2) Execute the query, "select * from coresvc_item_config" - No record will be fetched. Isn't this unexpected?
3) ) Login to UAT1 instance of MFCS & access APEX Data Viewer
4) Execute the query, "select * from coresvc_item_config" - One record will be fetched
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see data in table coresvc_item_config
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |