PRC:PO: Process Requisition With Type = New Negotiation Returns An Error: The Purchase Order Couldn't Be Created. Contact Your Help Desk. (PO-2055040) (Doc ID 2944899.1)

Last updated on MAY 02, 2023

Applies to:

Symptoms

 

Process requisition

Attempt to create negotiation returned an error:


ERROR
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The purchase order couldn't be created. Contact your help desk. (PO-2055040)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: XX, Server Domain: <domain>, Server Instance: <server>, Application Name: ORA_FSCM_UIAPP.

The problem is not specific to one user, requisition, document style
The problem does not occur when purchase order is selected.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Process Requisition
2. Select Requisition Line
3. Add to Document Builder
Type = New Negotiation
Solicitation Type = Invitation for Bid
Solicitation Style = Blanks
Solicitation template = <value>
Outcome = Blanket Purchase agreement
Solicitation currency = USD
4. Press OK
See error
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The purchase order couldn't be created. Contact your help desk. (PO-2055040)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: XX, Server Domain: <domain>, Server Instance: <server>, Application Name: ORA_FSCM_UIAPP.

 

Changes

Cause

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