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Unable to Import Resource User (Doc ID 2944900.1)

Last updated on MAY 03, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

When try to import a resource user through import management.  The import finishes with


ERROR
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1,300002383635416,300002383635418,ERROR, "An error occurred during the data import. Details: This error occurred while importing data: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.apps.hcm.common. core.HcmException, msg=JBO-HRC:::HRC_FK_ATTR_UNABLE_TO_RESOLVE2: ",


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Follow Oracle CX Sales: Getting Started with Your Sales Implementation: Quick Import Macros (Doc ID 2229503.1)

Cause

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In this Document
Symptoms
Cause
Solution


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