23B - KNOWLEDGE MANAGEMENT: UNABLE TO SUBMIT MASS UPDATE (Doc ID 2944930.1)

Last updated on MAY 05, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.04.0 to 11.13.23.04.0 [Release 1.0]
Oracle Fusion B2B Service Cloud Service - Version 11.13.23.04.0 to 11.13.23.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

UNABLE TO SUBMIT MASS UPDATE OR SEE THE COUNT OF ARTICLES SELECTED

Changes

This is a 23B new feature and the details can be found clicking the document below:

What's New: 23B

Steps:

1) Login to Knowledge Authoring UI and you will load the list page.

2) Select at least 2 articles with the same Content Type.

3) Start the mass update process.

4) Select any Mass Update option. For eg:- Publish/UnPublish/Other updates

5) The Number of Articles field value is empty or not populated.

6) Upon clicking submit, nothing happens.

7) A browser console error is shown without any error on the UI.

Cause

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In this Document

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