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RPAS Cloud: After Running scanDomain the Application Is No Longer Accessible, Cannot Login (Doc ID 2945778.1)

Last updated on MAY 19, 2023

Applies to:

Oracle Retail Assortment & Item Planning Fashion Soft Lines Cloud Service - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

After running the scanDomain utility from Online Administration Tools (OAT), the administrator is no longer able to login to the application. It appears to be down.

Cause

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