P6 REST API Error "A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username <USERNAME>"
(Doc ID 2945888.1)
Last updated on SEPTEMBER 20, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.9 and laterInformation in this document applies to any platform.
Symptoms
When connecting to P6 REST API, the following error occurs. The error may be consistent or random.
ERROR
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A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a request using any P6 REST API operation
Changes
Cause
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In this Document
Symptoms |
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Cause |
Solution |
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